Travel Tips

Get the most out of your next travel experience with our list of useful websites, resources and travel tips.

Priceline Protects Customer Service

To talk about the plan types available to you in more detail call 1800 023 804 to speak with a Priceline Protects agent (Monday to Friday 8:30am - 5:00pm).

Or send us an email to

Smart traveller

Official travel advice for Australians covering all destinations. Register your travel plans so you can be contacted in an emergency situation.

24-hour Consular Emergency Centre

Call from outside Australia on +61 2 6261 3305

Department of Foreign Affairs and Trade (DFAT)

The government website for the Australian Department of Foreign Affairs and Trade.

Australian Embassies and Consulates by country

Information and contact details for Australian embassies and consulates overseas.

Lost or Stolen Australian Passports

Report a lost or stolen passport with the Department of Foreign Affairs and Trade’s Australian Passport Office.

World Health Organisation (WHO)

International organisation that monitors disease outbreaks, emergencies and disasters and health standards.

Travel tips to stay healthy

Before you travel

  • Take out Travel Insurance before you leave home. Ensure you choose the right cover if you have pre-existing conditions. You never know when a medical or dental emergency could occur.
  • Visit your doctor and dentist for a general check-up before you leave. Ask about any vaccinations relevant to your destination. Ensure your regular vaccinations such as the flu shot and tetanus shot are up to date. Get your doctor to print a list of all your current medications, their generic names, dosages and frequency taken. Print a spare copy and keep it separate from your main luggage.
  • Pack a week’s supply of your regular medications in your carry-on luggage. This way, if your luggage is lost or delayed you won’t have any concern over taking your medication as required.
  • If you wear prescription glasses, take a spare pair in case you lose or break them. It’s also handy to take an eye glasses script just in case you need to get a new pair.

While you are travelling

  • Stay hydrated on your flight by drinking plenty of water. Avoid alcohol and caffeine, as these can dehydrate you faster. Bring along a moisturiser to prevent your skin from drying out.
  • Deep Vein Thrombosis (DVT) commonly effects the elderly and those with heart disease or circulatory problems. Sitting still for long periods of time (such as on a plane) can increase these DVT risk factors. Do arm, leg and foot stretching exercises when you are seated. When possible, get up and walk up and down the aisles. Wear compression stockings to increase blood flow in your lower legs.
  • If you require oxygen or use of respiratory equipment such as a CPAP machine, contact your airline at least 72 hours before you fly so they can make arrangements. In case of an emergency

In case of emergency

  • Find out the emergency services contact numbers for the regions you are travelling in. Record the numbers for police, ambulance, your travel insurance provider and the nearest Australian Embassy.
  • Make a photocopy of your passport and travel documents including travel insurance policy, traveller’s cheques, visas and credit cards. Carry a copy with you, separate from your main luggage and leave a copy with a family member or friend at home.
  • These travel tips are intended as general information only. They do not take into consideration your personal circumstances. Priceline nor Chubb accept liability for injury, loss or damage arising from any statement contained in these travel tips.

Learn More

Download our Product Disclosure Statement (PDS) and Financial Services Guide (FSG)

Product Disclosure Statement

Download Product Disclosure Statement (PDS)

Financial Services Guide

Download Financial Services Guide (FSG)