Get In Touch
Travel Insurance emergency assistance is provided by Chubb Assistance. It offers a free twenty-four (24) hour seven (7) days a week phone referral service. In the event of an emergency simply phone +61 2 8907 5666, reverse the charge and get immediate help in locating medical assistance in your local area. For more information you can visit the CHUBB ASSISTANCE WEBSITE.
Chubb Assistance provides the following services:
- Emergency medical consultation and support
- 24 Hour medical referral
- Medical monitoring
- Medical repatriation / evacuation service
- Return of mortal remains
- Guarantee of hospital / medical expenses
- Liaison with family physician
- Lost document and ticket replacement assistance
- Consular referral / liaison
- Emergency travel / accommodation arrangements
How to claim
Submitting your claim online gives you more control and convenience.
Through the Chubb Claim Centre you can begin processing your claim online, receive immediate confirmation of submission, reduce steps and time to completion, and receive SMS updates.
To avoid delay and to ensure your claim is handled promptly and efficiently, please take note of the details outlined for how to make a claim.